NovelRank’s ‘Inactive’ Status and How to Activate a Book Again


Ever gone to look at your book’s listing and seen the status as inactive? You’ll find it as a hyperlink on both the book’s details page as well as on a user page. This seems to confuse a lot of people, so I wanted to explain it in a post, in the hopes that those looking for answers will find this post.

How does a book become inactive?

There are two ways a book becomes inactive. The first one is the most common, completely automated, and Amazon’s fault. Basically, out of the thousands of requests NovelRank makes to Amazon each hour for sales rank data, sometimes Amazon fails to return a sales rank for a book, and does not display an error message, just a ‘blank’ for the sales rank. Other times, it will report an error that the book is no longer accessible through Amazon’s API. While sometimes this is absolutely true (and thus would happen every hour), there are many times everything is fine again the next hour.
When this happens, NovelRank increases the inactive counter for that book (unique for each domain) by one. When the inactive counter reaches three, the book shows up as inactive on NovelRank.

The second way that a book becomes inactive is that nobody has looked at that book in 3 months. That means that nobody is viewing it via an RSS feed, the book’s details page, a user page, a sales rank widget, or through a mobile application for a total of 3 months. At that time, NovelRank inactivates it. If it is still inactive after 6 total months of being ignored, it may be removed from the system to make space for other books.
To give you an idea of how user’s access their book’s information, here are the statistics for how a book was last viewed for books viewed in the last 3 months:

Total     Method
16315 Details page (novelrank.com/asin/ or novelrank.com/title/)
3161 User Pages (novelrank.com/user/)
1384 Added for tracking but never viewed elsewhere
1148 RSS feeds
46 Embedded using the sales rank widget

How do I reactivate a book?

It’s really easy, and it even happens to my book (it happens about once a year)! As you can see from the images above, I’ve circled in red the link that is present when a book is inactive. Simply click that link, which will bring you to the sales rank tracking page, with your book’s ASIN already present in the box. Simply click the track button (check ‘additional domains’ if necessary), and the system will reactivate your book and check to see if it is available on any new domains!

Do you find NovelRank useful? Consider making a donation to support this free website.

Be Sociable, Share!

Tags:

7 Responses to “NovelRank’s ‘Inactive’ Status and How to Activate a Book Again”

  1. NovelRank doesn’t seem to know the ASIN published on the Amazon page, thus I am unable to track at least one of my books. It also doesn’t bring up my books when searching under my name. What am I doing wrong?

  2. JP Leonard says:

    I would like to to subscribe to a novelrank service (paid but not expensive) that never goes inactive. Today looks like my whole list is inactive. I don’t have time to reactivate everything.

  3. Where can I find the ‘inactive’ box you show above?
    My book shows nothing on (on novelrank) on Amazon.com, but I don’t know how to change it …

  4. admin says:

    Lisa,
    Unfortunately, if Amazon has stopped providing a sales rank for the book (which seems to be happening more and more for books becoming Free), NovelRank can’t track it. It can be reactivated once it has a price and thus a sales rank.

  5. Lisa Cooke says:

    My book was recently dropped to free. According to amazon, it has had 30,000 downloads since then, but even though I did the steps you’ve listed above, it still says “inactive”. I would love to see my downloads. Any suggestions?
    Lisa

  6. admin says:

    When you moved it to free, Amazon puts it into a different ‘sales rank’ bucket. Thus, once it makes a sale at the free level, it will have a rank again and can be tracked.

  7. Truman says:

    I tried to reactivate a book and it told me it has to have a sale. The price of the book was recently dropped to free…Does the site not track free books?