Recently there has been a large amount of requests on the system that are either by an automated system or one or two overzealous individuals. Specifically involving requests for charts and exports (CSV) of information. After a few days of research and data collection, an automated system has been created to help ensure that this does not become a detriment for all NovelRank users.
Here’s the info you need to know.
If the database is currently overloaded by too many requests or is working very hard on a current requests (in regards to time), you may receive an error page when attempting to export CSV data. Simply retry your request a few seconds later (in most cases). In the case of charts, a message will be displayed in the chart area notifying of the server overload.
All of these abuses are NOT from user accounts, but individual book pages (details page). Thus, I’ve only implemented these methods to address the problem areas. I reserve the right to, in the future, implement the same measures for user comparison charts and user CSV exports.
I hope this results in a continued fast NovelRank experience for everyone.
Image courtesy of RowdyKittens on Flickr